Terms & Conditions

The website www.oscreations.art and this online store belong to the sole proprietorship of Stavrou Olga, father’s name Christos, handmade art items, based in Messongi, Corfu, Greece. The handmade art items presented are for sale on this website. These conditions concern the process of making the products available for sale and you are invited to read these conditions before navigating this website and purchasing the available products. The navigation and purchase of the available products is governed by the conditions mentioned below, and implies the express acceptance of all of the above by you. For any information regarding these terms of use and the products available for sale, you can contact us by email at info@oscreations.art or by phone (+30) 6979451516.

The use of the online store is permitted exclusively to adults over 18 years of age and bears no responsibility in case of use of this website by minors, and in each such case it is assumed that the required parental consent exists.

Product description: The products, which are available for sale through the online store, include handmade art items, such as, for example, engraving items, paintings on canvas, paintings on wood, engraving on glass, pyrography on wood, etc. The main features of the products for sale are presented in this online store (e-shop). Our online store, as a seller of the products available for sale on this website, has all the legal rights and obligations.

Purchase procedure of the available products: The interested buyer can navigate to the online store and select the product(s) they wish to purchase by clicking on the “ADD TO CART” option. Each product selected for purchase, the quantity of the product selected, the price in euros per product unit and the total price in euros of all the selected products are displayed in the shopping “BASKET”. The stated sales price of each product includes the 24% VAT. Then, once the interested buyer completes their purchases on the site, then they tap on the “COMPLETE” icon. In order to proceed with the order process, the buyer must fill in the displayed electronic form with the billing and shipping information. Completing this form includes some mandatory fields such as name, surname, postal address, telephone number, e-mail address, payment method (cash on delivery, electronic payment). The e-mail that the interested party will declare during the purchase process must be valid and true, as it forms the basis of the buyer’s communication with our online store. Then, if the selected payment method is cash on delivery, then as soon as the buyer presses the “Complete order” icon, the order is completed and an electronic tab with the buyer’s order and the declared details appears on the screen. Also, an automated e-mail is sent on our behalf to the declared e-mail address which includes the aforementioned electronic card as proof of receipt of the buyer’s order. If the payment method is electronic payment (online payment), then as soon as the buyer clicks on the “Complete order” icon, he is automatically transferred to the electronic platform specified by the collaborating Bank where he follows the indicated steps (such as choosing the type of payment card, completion of the buyer’s details etc.) for the purpose of completing the electronic payment. As soon as the online payment is completed, an automated e-mail is sent from us to the stated e-mail address which includes the proof of receipt and payment of the buyer’s order. As soon as the proof of receipt of the order reaches the buyer, the purchase contract is considered established.

Cost & Payment: Each product clearly states its selling price which includes the 24% VAT. The listed price does not include shipping costs. The payment methods are as follows: A) Οnline payment on the platform of the cooperating Banking Company through the online store. Said payment can be made through credit, debit and prepaid cards of Visa, MasterCard, Maestro.

Shipping costs: The listed price of each product does not include shipping costs, which are borne by the buyers. Our online store cooperates with the courier company DHL and the shipping costs are deducted as soon as the buyers fill in the postal code of the place of shipment of the products in the specific field of the order form.

Shipping & Delivery: For immediately available items: Within 2-5 days from the day of receiving the order, we send the products by courier to the delivery address specified by the buyer. For items that are created after a personalized order, the shipment of the products will take place after consultation with the buyer. The above delivery deadlines do not apply during periods of extreme weather or strikes and in any case of force majeure, which may affect transport times.

Order cancellation: The buyer can request the cancellation of the order until 10:00 am from the day the proof of order of the selected items was sent to his email address from our online store and in any case before the product is shipped, by sending a message via e-mail to: info@oscreations.art.

Return Policy: The buyer has a period of 14 calendar days to withdraw from the (distance) product purchase contract concluded with the seller, the sole proprietorship of Stavrou Olga, without stating the reasons for withdrawal and without any charge beyond the direct cost of returning the purchased items (which cost is borne by the buyer). The deadline is met if the buyer ships the products before the expiry of the 14 calendar day period. Necessary conditions (cumulative) in any case are that the returned product has its packaging intact and complete, with all accessories and additional benefits, benefits that accompanied its sale, its original purchase documents and any other accompanying form or element ( e.g. labels, signs, etc.). In the event that a product does not have its original properties, our online store may refuse the return. As long as we receive the products and verify their good condition, our online store will return the purchase money to the buyer within 8-14 days. In case of cash on delivery, the refund is made by crediting the bank account of the buyer, who must notify us when exercising the right of withdrawal by completing the relevant form. In case the payment was made by debit/credit card, the money will be returned to the account from which the charge was made. The buyer who wishes to make use of the aforementioned right of withdrawal must carefully read the relevant details as well as the sample withdrawal form found in the Appendix of these Terms of Use. According to paragraph 3lb of Law 2251/1994 “Consumer Protection”, as amended and in force, the right of withdrawal, provided for in articles 3e to 3ia of Law 2251/1994, for distance and off-premise contracts, does not applies with regard to, among others, the following cases: a) service contracts after the full provision of the service, if the performance has begun with the prior express consent of the consumer, and with the acknowledgment on his part that he will lose the right of withdrawal as soon as the contract is fully performed by the supplier, b) the supply of goods or the provision of services, the price of which depends on fluctuations in the money market that cannot be controlled by the supplier and which may occur within the withdrawal period, c) the supply of goods which are manufactured according to the specifications of the consumer or clearly personalized, d) the supply of goods which can be altered or expire shortly, e) the supply of sealed goods which are not suitable for return, for health protection or hygiene reasons, and which have been unsealed after delivery, f) the supply of goods which, after delivery, due to the nature them, are inextricably mixed with other items, g) the supply of alcoholic beverages, the price of which has been agreed upon at the time of the conclusion of the sales contract, but the delivery of which can only take place after 30 days and the actual price of which subject to fluctuations in the market, which cannot be controlled by the supplier.

Intellectual Property Rights: The entire content of this website, including ideas, texts, graphics, images, photographs, plans, 3D and photorealistic illustrations, software, links, newsletter, etc., is the intellectual property of its creator, Stavros Olgas, and is protected by the Greek , EU and international trademark, industrial and intellectual property laws. The presentation of the above on the website should in no case be understood as a transfer or assignment of a license or right to use them. It is therefore prohibited to copy, analog or digital recording and mechanical reproduction, distribution, republishing, renting, lending, transferring, downloading, processing, reselling, creating a derivative work or misleading the public about the real provider of the content, any reproducing, republishing, uploading, announcing, disseminating or transmitting or any other use of the content of the website in any way or medium for commercial or other purposes and in general any kind of action on the commercial, artistic and any kind of records of the company, or in any way exploitation of said content, in whole or in part, without the express prior written consent of the creator Stavrou Olga.

Obligations of the visitor: The visitor of the website must read these terms of use and in case of disagreement not to use this website. In any other case he is presumed to have accepted them unconditionally. The visitor must protect his computer with the appropriate protection programs against viruses and malicious software (antivirus and anti-spyware) and ensure that they are frequently updated with the latest versions. The visitor must comply with the applicable laws and regulations provisions and refrain from any illegal and abusive use of the content of this website, including misleading the public as to the origin of the content of the websites. Any damage caused by the bad or unfair use of the website by the visitor, will attract the corresponding legal civil and/or criminal penalties.

Limitation of liability: The navigation and use of this website is the sole responsibility of the visitor. Our sole proprietorship makes every effort to ensure that its website is up-to-date and protected from malicious attacks, and uses modern security tools for this purpose. However, we make no guarantees whatsoever and the service on this website is provided “as is”. We bear no responsibility in case of technical or other anomalies or in case of partial or total unavailability of its website. Our website cannot in any way be held responsible for any harm or damage that may occur to the visitor due to or on the occasion of the use of our website. We are not responsible for the content of other websites that may be connected to this website through links. The use of such links and linked websites is at the visitor’s own risk. We bear absolutely no responsibility for the completion of the online transaction, since after the completion of the order the buyer is redirected to an online website that belongs exclusively to the cooperating banking company and therefore we bear no responsibility for the completion or non-completion of the transaction, or generates anything that may arise from the use of your card in the above place.

Amendments: We reserve the right to revise the Terms of Use of the www.oscrations.art website without notice. By using the website you agree to be bound by the current version of these Terms of Use.

General Provisions: These Terms & Conditions of Use are governed by European and Greek legislation. Competent for the resolution of any dispute that may arise due to the use of this website or its content or on the occasion thereof, the Courts of Corfu are designated.

ANNEX

Right of withdrawal: You have the right to withdraw from this contract within 14 calendar days without giving any explanation and in accordance with what is mentioned above in paragraph 10. The withdrawal period expires 14 calendar days from the day after the day on which: a) you or a third party acquired other than the carrier and indicated by you obtained physical possession of the products, b) which you acquired or a third party other than the carrier and indicated by you obtained physical possession of the last good (in the case of a contract concerning several goods ordered by the consumer with one ordered and delivered separately) c) which you acquired or a third party other than the carrier and indicated by you acquired physical possession of the last lot or the last piece (in the case of a contract concerning the supply of a good consisting of several lots or several pieces) d) acquired by you or a third party other than the carrier a and indicated by you acquired the physical possession of the first good (in the case of a contract for the regular supply of goods for a fixed period of time). In order to exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by a clear statement in a letter sent by e-mail to info@oscreations.art. You can use the attached withdrawal form template, it is not mandatory. In order to meet the withdrawal period, it is sufficient to send your statement of exercise of your right of withdrawal before the withdrawal period expires.

Consequences of withdrawal: If you withdraw from this contract, and in accordance with what is stated above, we will return to you all monies received from you, including delivery costs, without undue delay and in any case within 14 calendar days from the day we are informed of the your decision to withdraw from this contract. We will process the above refund using the same payment method that you used for the original transaction, unless you have expressly agreed otherwise; in any event, you will not be charged for such refund. We reserve the right to delay the refund until we have received the items back. You must send back the goods or hand them over to us without undue delay and in any event within 14 calendar days of the day on which you tell us that you are withdrawing from this contract. The deadline is deemed to have been met if you send back the goods before the end of the 14 day period. You will bear the immediate cost of returning the goods. You are only liable for any reduction in the value of the goods resulting from handling which was not necessary to determine the nature, characteristics and function of the goods. We remind you that according to article 3ib of Law 2251/1994 you are not entitled to withdraw from the contract in the event that the items were manufactured according to the specifications you indicated to us and were clearly individualized.

Sample withdrawal form (complete and return this form only if you wish to withdraw from the contract)

• To STAVROU OLGA, CORFU MESSOGI
• I hereby give notice that I withdraw from my contract of sale of the following goods
• Which was ordered(−if) on ……………. and received(−as) on ……………………….
• Consumer name:
• Consumer address:
• Bank Account for the refund (In case of cash on delivery):
• Date:
• Signature: (in case of sending this in paper form).